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 Cirro Energy has been utilizing the services of ProCollect for the past three years and they have been an integral resource in our collection management cycle. Utilities as a whole have very difficult collections. We have a lot of skipped customers that require quite a bit of research to locate. ProCollect has demonstrated professionalism, quick response, excellent follow-up and great dedication that ultimately end in great results. No matter how small or how large an account is, ProCollect works them all to give their customer the best return they can achieve. ProCollect's staff should also be commended. They are always helpful and friendly, and it is evident that they love their work and the company they work for. I would recommend ProCollect highly to anyone that is looking for a collection agency that will recover their bad debts and not just claim that they can. Suzanne M. Dudley
Credit Collections Manager
Cirro Energy
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Placing AccountsFor the benefit of our clients, we employ a variety of solutions for placing accounts with our company. Our flexibility ranges from the format the accounts are placed, to the method of delivery the accounts are transferred. Digital SubmittalAs a result of our onsite IT Department, we are able to accept a variety of formats for upload into our system. Some of the following include: ASCII (Flat Text File), CSV (Commas Separated Values) File, Excel, Access, FoxPro (DBF), and DB. Mail SubmittalWe provide postage-paid / pre-addressed at your request. Place the accounts and information requested in one of our envelopes and mail. Please DO NOT mail one resident in one envelope, unless that is all the collections you have for the month. Our envelopes are designed to hold a many accounts. Network Fax ServerIf you prefer to fax your accounts, you can do so with our multi-line network fax server. Fax your accounts to: 888.897.3012. Email SubmittalAccounts can be sent via email by sending them to submit@procollect.com. Again please include all pertinent information. As you know, the more expeditious a collection agency receives its information, the higher their returns. Using one of our placement programs is just one more way of giving our clients better customer service and results. |
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